Grievance Register

GEF 10485

Project — GEF 10485 Strengthening capacity of institutions in The Gambia to meet transparency requirements of the Paris Agreement

Date complaint received — November, 2022

Summary of allegations — The Gambia Ministry of Environment, Climate Change and Natural Resources (“MECCNAR”) submitted a complaint to Conservation International’s Global Environment Facility Agency (the “CI-GEF Agency”). The complaint raised concerns about the procedural approach, project design transparency, and role and consultations between partners and stakeholders. After considering the complaint, Conservation International (CI)’s Global Grievance Committee (the “Grievance Committee”) concluded that the complaint was eligible for consideration by the Grievance Committee, as provided under its Accountability and Grievance Mechanism.

Date case put under formal review — November, 2022

Findings — Over the following months, a series of consultations were facilitated by CI and MECCNAR to address and mutually resolve the concerns raised in an amicable and positive manner. These included measures and commitments to ensure the budget and activities outlined in the ProDoc will be revised in consultation with MECCNAR and that CI will seek written approval from MECCNAR before submission of the revised ProDoc, and that CI will ensure written approvals from its implementing partners before submission of final Project documentation.

Status — Case resolved

Management actions — Based on these consultations and the related resolutions and commitments, MECCNAR positively received and confirmed its acceptance of the developed action plan in February 2023.