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Grievance Mechanism

Welcome to Conservation International Costa Rica (CI-CR) accountability and grievance mechanism. We would love to hear your feedback.

Sometimes no matter how well a project is planned and implemented, it can still have unexpected impacts.

These feedback mechanisms are the cornerstone of accountability. They allow CI-CR to identify and respond to stakeholder complaints and concerns about our work in a timely and transparent way.

Feedback or grievances can be submitted:

• In person: #250, C41 St., Los Yoses, San Pedro de Montes de Oca.
• By email: hablemoscr@conservation.org
• By phone: (+506) 2253-0500
• By webform, below: Note this is routed to the above email address

Follow the steps below to submit your concerns, complaints, or feedback about CI Costa Rica and/or its projects and receive a timely response to acknowledge and address the issue. This form, and any other communication options, is confidential and will be processed through CI Costa Rica’s procedure.